Soft Skills
Course Code 1BSKS106/206
Semester I/II
CIE Marks 100
Teaching Hours/Week (L:T:P: S) 1:0:0
Total Hours of Pedagogy Theory/Practical/Lab:15 Hours
Total Marks 100
Credits PP
Module I – Social Skills (3 hours)
• Communication: Principles of clear and effective exchange of ideas in professional and
social contexts.
• Persuasion: Techniques to influence and convince through logical, emotional, and
ethical appeals.
• Self-Awareness: Identifying personal strengths, weaknesses, opportunities, and
challenges (SWOC analysis).
• Active Listening: Paraphrasing, questioning techniques, and demonstrating
attentiveness.
Module II Emotional Skills I (3 hours)
• Emotional Intelligence (EI): Recognizing and managing emotions, empathy,
relationship management, and conflict resolution.
• Stress Management: Identifying stress triggers, relaxation techniques, work-life
balance strategies, and mindfulness practices.
• Time Management: Prioritization (Eisenhower Matrix), setting SMART goals,
avoiding procrastination, and effective scheduling.
• Adaptability & Resilience: Handling change, bouncing back from setbacks, and
developing a growth mindset.
Module 3 Emotional Skills II (3 hours)
• Ambition & Goal Setting: Defining personal and professional aspirations, creating
SMART goals, and aligning actions with long-term vision.
• Sympathy & Empathy: Understanding emotional perspectives, differentiating
between the two, and applying them in workplace and social interactions.
• Creativity & Innovation: Generating original ideas, problem-solving, and applying
creative thinking techniques (mind-mapping, SCAMPER).
Module 4 Professional Skills I (3 hours)
• Problem Solving: Identifying root causes, analysing options, and implementing solutions
using methods like 5 Whys and Fishbone Diagram.
• Discipline: Building consistency, accountability, and professional habits.
• Time Management: Prioritizing tasks (Eisenhower Matrix), scheduling, avoiding
procrastination.
Module 5 Professional Skills II (3 hours)
• Collaboration & Teamwork: Working effectively in diverse teams, fostering trust, and
achieving shared goals.
• Negotiation & Conflict Resolution: Strategies to resolve differences and reach win–
win outcomes.
• Critical Thinking: The ability to analyze, evaluate, and synthesize information to make
well-reasoned decisions.
Extra Reading
1. Principles of Scientific and Technical Writing, 1e, By Pratap K. J. Mohapatra, Sanjib
Moulick, © 2025 | Published: December 23, 2024
2. Soft Skills, 1e, By Soma Mahesh Kumar © 2024 | Published: June 8, 2023
3. Effective Technical Communication, 3e, By Ashraf M. Rizvi, Priyadarshi Patnaik, ©
2024 | Published: September 12, 2024
4. Yadav, D. P. (2022). A course in English pronunciation. Notion Publications.
Learning Resources:
• Oxford Advance Learners Dictionary
• Cambridge English Skills Real Listening and Speaking by Miles Craven
• Communicative English for Professionals by Nitin Bhatnagar and Mamta
Bhatnagar
Digital Resources
• Google Docs + Voice Typing - https://docs.google.com
• LearnEnglish – https://learnenglish.britishcouncil.org/
• TakeIELTS - https://www.britishcouncil.in/exam/ielts
• British Council Apps - bbcLearnEnglishonline Grammar
LearnEnglish Podcasts
IELTS Word Power
Bbclearningenglishgrammer online
Sounds Right (Phonemic Chart)

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